Terms & Conditions

  • In the case of loss, destruction, or expiry, the voucher cannot be replaced.
  • The voucher is non-refundable and non-exchangeable either in full or part cash.
  • Vouchers cannot be used over multiple transactions and accommodation vouchers must be redeemed for consecutive nights’ stay.
  • A physical or digital copy of the voucher must be presented at the time of redemption.
  • When making a reservation, the bearer must indicate that the payment will be by voucher and the voucher number above must be quoted.
  • Reservations are essential for accommodation, spa, or dining and vouchers are only for redemption at Pullman Magenta Shores Resort outlets, excluding Magenta Golf.
  • The voucher is subject to availability.
  • Special events, public holidays, or school holidays may be excluded or incur an additional fee.
  • The voucher must carry an authorised unique voucher number to be redeemed.